We're Focused on Your Family's Needs
At Humana Specialty Benefits, we understand how unexpected events can turn your world upside down. An illness, injury, or death of a loved one affects the whole family – physically, emotionally, and financially.
Our experienced associates are dedicated to meeting your needs during difficult times. According to our 2008 member satisfaction survey, 99 percent of customer service calls were resolved to the member's satisfaction within 24 hours. We’re here to offer guidance and support, so let us know how we can help.
Secure Online Resources
To access your benefit information online, log in at the Website for KMG America, a Humana company.
How to Reach our Customer Care Specialists
If you have questions, or if you have trouble logging in to the secure Website, call our Customer Care specialists toll-free:
Monday – Friday, 8:00 a.m. – 6:00 p.m., Member Time Zone